AI · AI Operations

AI operations that keep quality from drifting.

Prompts, models, costs, and evals need ownership after launch. We set up the loops that keep AI features reliable in production.

Outcomes

What success looks like.

Visible health

Latency, error rates, cost per request, and quality scores in one place.

Safer releases

Prompt/model changes go through checks - not silent edits in prod.

Lower surprise bills

Budgets, alerts, and routing before costs spike overnight.

Capabilities

How we deliver in this area.

Eval harnesses

Golden sets and regression tests for prompts and models.

Observability

Tracing, logging, and user-feedback capture.

Versioning

Prompts, tools, and model configs under change control.

Incident playbooks

What to do when outputs go wrong in public.

Cost governance

Caching, batching, and model fallbacks.

Human review queues

Escalate edge cases before they hit customers.

How we run it

A clear path from brief to release.

Seniors stay close to the work. Status stays honest. The process bends to your stage.

01

Baseline production

Instrument what you already shipped.

02

Define quality bars

Pass/fail for the cases that matter most.

03

Automate checks

CI and scheduled evals on every meaningful change.

04

Operate weekly

Review drift, cost, and user complaints on a cadence.

Questions

Straight answers before you commit.

Is AI Ops only for large teams?

Show answer

No. Even a small product needs basic evals and cost alerts. We size the ops layer to your stage.

Can you take over an AI feature we already shipped?

Show answer

Yes - we start with a health check, then stabilize and improve.